Lauren Hart is the executive director at Jackson Creek, overseeing and supporting day-to-day operations within the community. With a rich background spanning various facets of senior living, Lauren began her journey as a business office manager in a memory support and assisted living community, gradually transitioning to roles such as human resources director at a skilled nursing facility. However, her passion for hands-on engagement led her to an associate executive director position at a large senior living community, where she honed her skills across multiple departments. Graduating from the University of Phoenix in 2022 with a master’s degree in business administration and an undergraduate degree in human resource management, Lauren brings a strong educational foundation to her role. Beyond her professional pursuits, she finds solace and joy in outdoor activities and enjoys lakeside days, camping hiking, horseback riding, and cheering for her favorite hockey teams.
Business Office and Human Resources Manager Jennifer McClanahan works every day to support all team members to meet and exceed Jackson Creek’s vision of wellness-centered senior living. She helps our new employees feel welcome and works closely with residents and their families to understand all the financial aspects of senior living. She began her career as a certified nursing assistant and later went on to earn a bachelor’s degree in healthcare management. Caregiving is rewarding for Jennifer, who especially enjoys working with seniors in Jackson Creek’s memory support neighborhood. In her free time, she has her hands full raising six children with her husband in Colorado Springs. Together they enjoy all of Colorado’s great outdoors – fishing, camping, and 4-wheeling.
Jennifer McClanahan Business Office Manager / Human Resources Manager
For Laura, offering advice and support to families and their loved ones as they search for the perfect community to call home is the highlight of her day. An original member of our Jackson Creek team, Laura loves seeing residents build new friendships and receive the quality care they need, and nothing means more to her than hearing a resident say, “I wish I’d made this move sooner.” Laura started her career in senior care over nine years ago as a skilled nursing concierge and later became an interim community liaison. Laura joined Jackson Creek as a move-in coordinator, transitioned into the sales associate role, and as a result of her dedication and hard work, was named director of sales and marketing. A Colorado resident since 2006, Laura loves spending time with her husband and three children, camping, hiking, shopping, and traveling.
Theresa began her career as an activities assistant at a large Colorado Springs-based retirement community while also studying computer information systems. During that time, she found her true calling working with the elderly and now has more than two decades of experience in the senior living industry. In her role at Jackson Creek, Theresa plans engaging activities designed to stimulate residents’ minds, bodies, and spirits. She also helps organize community events tailored to their unique interests and hobbies. Theresa’s certifications include cardiopulmonary resuscitation and crisis prevention intervention. She is also a qualified medication administration person. In her free time, Theresa enjoys being outdoors, staying fit, and spending time with her family.
Lesley oversees the daily operations and coordination of care services at Jackson Creek’s Creekside memory support community, working closely with families to create personalized care plans. With nearly 30 years of experience in aging services and a background in assisted living, she brings both expertise and passion to her role. Lesley began her career as a QMAP, administering medication and providing care to senior residents. This early experience gave her a deep sense of purpose, inspiring a lifelong commitment to serving others. She holds an Assisted Living Director Certification and a degree in Criminal Justice. In her free time, Lesley enjoys reading, spending quality time with her family, and traveling to new places.
Melanie directs daily operations at Jackson Creek’s assisted living community, overseeing team members to ensure resident care and safety. She communicates with residents and their families to maintain regulatory compliance and coordinates with medical staff and outside service providers to deliver high-quality care. Melanie began her career as a Certified Nurse Aide (CNA) in a skilled nursing facility. She then transitioned to medical billing and coding, becoming an office manager for chiropractic and physical therapy practices. Melanie returned to senior care as a Qualified Medication Administration Person (QMAP) and resident care coordinator while pursuing a bachelor’s degree in healthcare administration with a minor in human resources. She also completed a five-year apprenticeship as a Certified Clinical Medical Assistant (CCMA), gaining hands-on experience in various clinical procedures. In her free time, Melanie enjoys spending quality time with her husband and their blended family of five children. They like exploring new places on short trips and relaxing with family movie nights at home.
Lee began her career in senior care at Jackson Creek by serving residents and their families as concierge at the front desk. She considers it an honor to assist seniors in the transition to the next chapter of their lives as a sales associate. Lee has a rich background in nonprofit leadership, volunteer coordination, event planning, sales, marketing, and customer service. She holds a bachelor’s degree in communication and is a lifelong learner who thrives on acquiring new skills. An actor, improv performer, avid bird watcher, and naturalist, Lee thinks adventures in nature with her daughter and dogs create some of her most favorite memories! She is grateful to help Jackson Creek residents enjoy smiles and laughter too! Lee assists with community tours, communicates with potential residents and families, and consults with representatives from referral agencies.
A customer service-driven professional, Sarah is passionate about and committed to helping people. As Jackson Creek’s move-in coordinator, she works one-on-one with new residents to ensure a smooth transition process into our community. This includes reviewing community guidelines, connecting residents with their community ambassadors, and helping to support families as their loved ones get settled into their new homes. Originally from Estes Park, Colorado, Sarah graduated from Palmer Ridge High School in Monument. She previously worked as an IT channel support representative and in retail loyalty programming. She also held roles at a veterinary clinic, working her way from receptionist to vet assistant. Sarah loves exploring, camping, and spending time at the family cabin with her husband and their two dogs, Ember May and Roxy Marie. You can also find her curled up at home with a book or drawing while listening to music.
With almost 40 years of experience in food service, Jackson Creek residents get to enjoy the fruits of Chef Rick’s knowledge and good taste. Rick’s experience ranges from fine dining establishments to hotels, and he has worked for extended periods in senior living communities such as Jackson Creek. He has been a member of the American Culinary Federation since 1991, earned his teaching credentials as a culinary instructor, and has been teaching at least part-time for eight years. His duties include food and beverage purchasing, menu writing and production, staff training, working with the entire kitchen team to execute the best quality food and service, and most importantly developing and maintaining a relationship with residents to ensure top-notch standards. In his downtime, he loves Colorado sporting events, including heading to Avs and Rockies games.
Nicholas brings to Jackson Creek many years of maintenance experience, including supporting apartment complexes and communities in which seniors reside. His problem-solving skills make him an important asset to the team. He oversees the day-to-day maintenance operations and reliability of all building systems and ensures safety for residents and team members. Nick moved to Colorado Springs after living in South Dakota, where he also worked for two retirement communities. In his free time, he loves to be outdoors, enjoying snowboarding, fishing, hiking, and riding motorcycles.
Lauren Hart is the executive director at Jackson Creek, overseeing and supporting day-to-day operations within the community. With a rich background spanning various facets of senior living, Lauren began her journey as a business office manager in a memory support and assisted living community, gradually transitioning to roles such as human resources director at a skilled nursing facility. However, her passion for hands-on engagement led her to an associate executive director position at a large senior living community, where she honed her skills across multiple departments. Graduating from the University of Phoenix in 2022 with a master’s degree in business administration and an undergraduate degree in human resource management, Lauren brings a strong educational foundation to her role. Beyond her professional pursuits, she finds solace and joy in outdoor activities and enjoys lakeside days, camping hiking, horseback riding, and cheering for her favorite hockey teams.
Business Office and Human Resources Manager Jennifer McClanahan works every day to support all team members to meet and exceed Jackson Creek’s vision of wellness-centered senior living. She helps our new employees feel welcome and works closely with residents and their families to understand all the financial aspects of senior living. She began her career as a certified nursing assistant and later went on to earn a bachelor’s degree in healthcare management. Caregiving is rewarding for Jennifer, who especially enjoys working with seniors in Jackson Creek’s memory support neighborhood. In her free time, she has her hands full raising six children with her husband in Colorado Springs. Together they enjoy all of Colorado’s great outdoors – fishing, camping, and 4-wheeling.
Jennifer McClanahan Business Office Manager/Human Resources Manager
For Laura, offering advice and support to families and their loved ones as they search for the perfect community to call home is the highlight of her day. An original member of our Jackson Creek team, Laura loves seeing residents build new friendships and receive the quality care they need, and nothing means more to her than hearing a resident say, “I wish I’d made this move sooner.” Laura started her career in senior care over nine years ago as a skilled nursing concierge and later became an interim community liaison. Laura joined Jackson Creek as a move-in coordinator, transitioned into the sales associate role, and as a result of her dedication and hard work, was named director of sales and marketing. A Colorado resident since 2006, Laura loves spending time with her husband and three children, camping, hiking, shopping, and traveling.
Theresa began her career as an activities assistant at a large Colorado Springs-based retirement community while also studying computer information systems. During that time, she found her true calling working with the elderly and now has more than two decades of experience in the senior living industry. In her role at Jackson Creek, Theresa plans engaging activities designed to stimulate residents’ minds, bodies, and spirits. She also helps organize community events tailored to their unique interests and hobbies. Theresa’s certifications include cardiopulmonary resuscitation and crisis prevention intervention. She is also a qualified medication administration person. In her free time, Theresa enjoys being outdoors, staying fit, and spending time with her family.
Lesley oversees the daily operations and coordination of care services at Jackson Creek’s Creekside memory support community, working closely with families to create personalized care plans. With nearly 30 years of experience in aging services and a background in assisted living, she brings both expertise and passion to her role. Lesley began her career as a QMAP, administering medication and providing care to senior residents. This early experience gave her a deep sense of purpose, inspiring a lifelong commitment to serving others. She holds an Assisted Living Director Certification and a degree in Criminal Justice. In her free time, Lesley enjoys reading, spending quality time with her family, and traveling to new places.
Melanie directs daily operations at Jackson Creek’s assisted living community, overseeing team members to ensure resident care and safety. She communicates with residents and their families to maintain regulatory compliance and coordinates with medical staff and outside service providers to deliver high-quality care. Melanie began her career as a Certified Nurse Aide (CNA) in a skilled nursing facility. She then transitioned to medical billing and coding, becoming an office manager for chiropractic and physical therapy practices. Melanie returned to senior care as a Qualified Medication Administration Person (QMAP) and resident care coordinator while pursuing a bachelor’s degree in healthcare administration with a minor in human resources. She also completed a five-year apprenticeship as a Certified Clinical Medical Assistant (CCMA), gaining hands-on experience in various clinical procedures. In her free time, Melanie enjoys spending quality time with her husband and their blended family of five children. They like exploring new places on short trips and relaxing with family movie nights at home.
Lee began her career in senior care at Jackson Creek by serving residents and their families as concierge at the front desk. She considers it an honor to assist seniors in the transition to the next chapter of their lives as a sales associate. Lee has a rich background in nonprofit leadership, volunteer coordination, event planning, sales, marketing, and customer service. She holds a bachelor’s degree in communication and is a lifelong learner who thrives on acquiring new skills. An actor, improv performer, avid bird watcher, and naturalist, Lee thinks adventures in nature with her daughter and dogs create some of her most favorite memories! She is grateful to help Jackson Creek residents enjoy smiles and laughter too! Lee assists with community tours, communicates with potential residents and families, and consults with representatives from referral agencies.
A customer service-driven professional, Sarah is passionate about and committed to helping people. As Jackson Creek’s move-in coordinator, she works one-on-one with new residents to ensure a smooth transition process into our community. This includes reviewing community guidelines, connecting residents with their community ambassadors, and helping to support families as their loved ones get settled into their new homes. Originally from Estes Park, Colorado, Sarah graduated from Palmer Ridge High School in Monument. She previously worked as an IT channel support representative and in retail loyalty programming. She also held roles at a veterinary clinic, working her way from receptionist to vet assistant. Sarah loves exploring, camping, and spending time at the family cabin with her husband and their two dogs, Ember May and Roxy Marie. You can also find her curled up at home with a book or drawing while listening to music.
With almost 40 years of experience in food service, Jackson Creek residents get to enjoy the fruits of Chef Rick’s knowledge and good taste. Rick’s experience ranges from fine dining establishments to hotels, and he has worked for extended periods in senior living communities such as Jackson Creek. He has been a member of the American Culinary Federation since 1991, earned his teaching credentials as a culinary instructor, and has been teaching at least part-time for eight years. His duties include food and beverage purchasing, menu writing and production, staff training, working with the entire kitchen team to execute the best quality food and service, and most importantly developing and maintaining a relationship with residents to ensure top-notch standards. In his downtime, he loves Colorado sporting events, including heading to Avs and Rockies games.
Nicholas brings to Jackson Creek many years of maintenance experience, including supporting apartment complexes and communities in which seniors reside. His problem-solving skills make him an important asset to the team. He oversees the day-to-day maintenance operations and reliability of all building systems and ensures safety for residents and team members. Nick moved to Colorado Springs after living in South Dakota, where he also worked for two retirement communities. In his free time, he loves to be outdoors, enjoying snowboarding, fishing, hiking, and riding motorcycles.
